We would like to congratulate SkoreIt.com, the first-ever recipient of the Penny Auction List Customer Service Award.
The goal of the Penny Auction List has always been to help bidders find penny auctions that they can trust. In our testing, we found that SkoreIt! goes above and beyond the call of duty for its customers. In fact, we believe that SkoreIt! serves as an example of what all penny auction sites should be striving for.
Here’s why SkoreIt! is receiving this award:
FAST SHIPPING
For every item that we won, SkoreIt! sent us a detailed shipping update. We knew the status of our item without having to ask. All items shipped fast and included a UPS tracking number.
FAIR BIDDING ENVIRONMENT
SkoreIt is currently running 55 auctions per day. Users are limited to 3 wins per 24 hour period and 12 wins per 28 day period.
These win limits are reasonable and prevent power bidders from taking over. Also, SkoreIt! has one of the clearest Fair Bidding Policies that we’ve ever encountered in the penny auction world.
BUY IT NOW OPTION
For bidders with a limited budget, we think SkoreIt! provides an environment where users can jump in with both feet and aim for a great deal. If they don’t win the auction, the buy it now option gives them a safety net.
TRANSPARENCY
During our testing, we had a question about the bidding sequence of a particular auction. We emailed customer service with our question and they replied promptly. Within hours, we had a complete history of every bid placed in the auction.
OTHER NOTEWORTHY FEATURES
- SkoreIt’s Bid Agent allows you to specify when automated bids should be placed on your behalf. You can specify the time at which your bids should be placed, thus maximizing your efficiency.
- SkoreIt! auctions Winner’s Choice Giftcards. The winner of the giftcard gets to choose from 100s of merchants (see list here) and can even split their giftcard among multiple vendors at no extra charge.
SkoreIt’s creativity, commitment to great customer service, and emphasis on transparency make them a deserving recipient of this award. If you’ve never played on SkoreIt!, we’d encourage you to check out our detailed listing for SkoreIt! or go directly to their website.
Awesome! SkoreIt is my favorite penny auction site by far. I have won many times there. I had a problem with an item being defective one time and they sent me a replacement – no questions asked! Emails are always answered quickly and the bid pack prices are very reasonable. There are quite a few power bidders, but once they get their 5 wins, they are gone for a while so you still have good chances of winning. I love the winner’s choice gift cards… haven’t seen that on any other site (with over 100+ choices anyway). SkoreIt rocks!
Kate,
We echo all of your sentiments. We actually came up with the idea of a customer service award because of how impressed we were with SkoreIt!